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Course Overview

This course demonstrates how the timely and tailored application of these issues identifies and manages risk, lowering the acquisition and whole life cost of a project resulting in cost-effective and successful programmes. Examples of the implementation of these essential principles across design, upgrade and off the shelf programmes for both hardware and software together with the varying terminology used within the discipline are considered. Practical exercises are included, focusing on key stages and decision points in a projects life. Relevant standards are discussed including Def-Stan 00-600 and ASD 3000L alongside useful relevant standards and commercial practises. The principles and issues are relevant to defence, aerospace, utilities management, the petro-chem industry and all engineering and process based industry.

Delivery Options:

Classroom Course: 5 Days

On-site: 5 Days

Is this course for me?

Ideal for Support Engineers, Design Engineers, System Engineers and Reliability Engineers. Also those new to the area of Supportability Engineering and those whose roles interface with this subjects and who need to have a realistic understanding of its significance within a programme.

Supportability, engineering, management, training, courses, ILS, Integrated, Logistics, product, support, analysis, cpd, cilt

This course is endorsed by the Chartered Institute of Logistics and Transport (CILT) and contributes to Continuing Professional Development (CPD) hours. 

Course Outline

Module 1:  Systems Engineering Concepts, Supportability and Related Disciplines
Introduces the concepts, theories and philosophies of the LSA process and how it is used to meet the requirements of the ILS organization for design, upgrade and off the shelf acquisition programmes. Aspects addressed include; 

  • Systems Engineering and ILS
  • Acquisition logistics
  • Different acquisition and support strategies
  • Systems Engineering and Support related terminology and definitions
  • The relationship between Integrated Logistic Support, Logistic Support Analysis and other Systems Engineering disciplines
  • Logistic Support elements and Defence Lines of Development

Module 2:  LSA Processes, Tailoring & Standards
Addressing how supportability engineering must be an integral part of systems architecting and systems engineering to achieve User requirements.  
This session focuses on what LSA is, what it should enable us to achieve and how an organization implements LSA during design or selection of a system. It considers how the focus and objectives of both ILS and LSA need to be responsive and evolve throughout the Lifecycle. The session considers;

  • Purpose and background of LSA
  • The overall process and underlying objectives
  • The essential elements of the process and how these support;
    • Establishing measurable supportability goals, thresholds and constraints
    • Aaddressing Performance-based supportability
    • Systems architecting and systems engineering processes
    • Testing system supportability
  • Supportability analysis methodologies and processes
  • Identification and discussion of Supportability standards
  • Tailoring the LSA Process – i.e. where a key issue for success is selecting the optimum LSA activities to be applied to an acquisition programme, determining who should perform the activity and when it should be performed, and linking all activities to a required outcome, whether we are considering;
    • Off the shelf programmes
    • Design programmes
    • Upgrade programmes
    • Integration programmes

The need and purposes of Information management and the Logistics Information Repository are discussed. The session finishes by considering the various ILS and LSA related standards, how they have evolved and what the current relevant standards do and do not address.

Module 3: Management Planning and Control of the LSA Process
A comprehensive discussion of proven management techniques to assure a successful outcome. Issues addressed include;

  • Strategies based on procurement methodology
  • Planning by both the buyer and the seller
  • Coordination internally and externally
  • Reporting and communications

The purposes and essential content of the major Supportability Products and deliverables are discussed and the concept of Progressive Assurance together with its benefits and Management challenges is introduced and discussed.

Module 4:  Supportability Objectives and the Identification and Development of Requirements
Discussions and illustration including a delegate exercise, addressing the objectives and requirements definition process and activities which are an essential element of an effective LSA process.
The discussions address the key activities in defining Supportability related requirements and included but are not limited to:

  • Assessment of intended use / capabilities
  • Comparative Analysis
  • Standardization and rationalization
  • Technological opportunities
  • Consolidation of requirements and sensitivity analysis


Modules 5 & 6:  Identification and Evaluation of Alternative Solutions
Discussions and illustrations of how potential compliant and optional solutions are initially identified and eventually selected to provide a preferred solution within the operational and other constraints relevant to the product and its intended use.
Decision-making for Support and Supportability – the how, when, who and why of decision-making that must be made to achieve minimum supportability requirements.

  • Design decisions for supportability
  • Procurement decisions for supportability
  • Cost of Ownership
  • Operational Effectiveness
  • Operational Availability
  • Balancing requirements with budget limitations

Addressing relevant tools and techniques such as Trade-offs and Sensitivity Analysis including consideration and in depth discussions relating to;

  • Failure Mode Effects Analysis/Criticality Analysis – FMEA/CA
  • Reliability Centred Maintenance - RCM
  • Level of Repair Analysis - LORA
  • Support cost derivation and analysis

The application, benefits and potential shortfalls of these methods and techniques are addressed and illustrated through a number of discussions and exercises performed by the delegates.
Module 7:  Identification & Development of Logistics Support Resources
Discussion complimented with an engineering exercise of how the LSA process can also be used to identify, document and develop the logistics support resources required to support a system during the latter stages of system acquisition. Issues considered include;

  • Maintenance planning
  • The logistics support infrastructure
  • Identification of maintenance significant items
  • Maintenance task analysis
  • Utilisation and Management of the developed information


Module 8:  Assuring Support Through Life
Discussion of how the LSA process addresses the longer term viability of a Support system and aids in identification and resolution or mitigation of potential long-term support shortfalls. Issues that are considered include;

  • Impact on Existing Support Systems
  • Post Manufacture/Production support analysis
  • Obsolescence 
  • Technology evolution
  • Pre-planned product improvement 


Module 9: Supportability Assessment
Discussions of the objectives of this part of the process and how it should be considered from a through life perspective. The session considers differing methodologies to assess progress toward achieving supportability goals, thresholds and constraints. This session considers; 

  • Objectives and goals of Supportability Assessment
  • Testing guidelines and implementation
  • Monitoring and Assessment during the Acquisition Phase 
  • Supportability Test, Evaluation and Verification (STEV) and acceptance testing, including statistical methods and Demonstrations such as the Logistics and Maintainability Demonstrations
  • Monitoring and Assessment during the in-service phase
  • Data reporting and Corrective Action Systems

The course concludes with a general discussion and the opportunity for delegates to further address any particular issues which may be of interest to them.

Course Locations:

Allan Webb’s Public Courses are delivered at the Delta by Marriott, Cheltenham Chase,
Shurdington Road, Brockworth, Gloucester GL3 4PB.

If required, and where student numbers justify doing so, the course can be tailored to a specific organisation or industry (whilst retaining all the core elements) and conducted at an individual company’s premises.


Classroom Course: £1,700 + VAT

On-site: Priced on Request

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Upcoming Courses

Date: 19th - 30th April 2021
Location: Online

Date: 6th - 10th September 2021
Location: Cheltenham Chase Hotel

Bespoke Courses

Allan Webb also offers bespoke courses to meet the needs of our clients. If our public course offerings are not quite what you are looking for, please get in touch to discuss your requirements. From mixing and matching modules from existing courses, to arranging on-site or in-house sessions for large groups on a convenient date, Allan Webb works with our clients to ensure that they get the experience that works for them.
Contact: Ruth Warner, Head of Learning, on +44 1453 824581 or
Alternatively, you can use the form at the bottom of the page to request additional information.


Get in touch

To discuss your project, choose the service areas you’re interested in and simply complete the form. A member of our business development team will be in touch to find out more.