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Course Overview

This e-Learning will allow participants to gain an understanding of the management of the support process throughout the life of a product or project.

The course will take between 3 hrs and 4 hrs in duration depending on the students existing knowledge and background.

Delivery Options:

Online e-Learning Platform

Is this course for me?

This course is for Technical specialists/Managers and team members who have a need to have a high-level understanding of what the Supportability elements are, why they are important and the importance of integration during design and development.

For a deeper exploraration of ILS, please refer to the following course:

ILS and Supportability Engineering Management

Course Outline

After completing this course you will have an end to end understanding of ILS/PLS as a function.

You will:

  • Understand the fundamentals of ILS - why it is done, what it achieves and who delivers it where and when.
  • Understand what is the governance of ILS/PSA and why it is needed.
  • Know which standards relate to these processes.
  • Have an overview of the ILS Elements.
  • Understand the interfaces with and between ILS/PLS.
  • Understand the need for configuration, software and safety.
  • Understand the requirement for the timely application of ILS/PLS elements at crucial project phases.
  • Understand the difference in Design for Support and Support the Design.
  • Understand and recognise the need for Supplier Management in ILS/PLS.
  • Understand the roles and responsibilities that may be needed for ILS/PLS, including specialist skills.

Course Locations:

e-Learning Platform
This course will take place on our Learning Management System (LMS). Students will be provided access to this site upon payment. 


e-Learning: £95 + VAT

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Offers on Bulk Packages

We understand the need to mix and match e-learning training packages and can offer bulk discounts to help ease your training budget. Call one of our training team to find out how this works.          
Contact: Ruth Warner, Head of Learning, on +44 1453 824581 or
Alternatively, you can use the form at the bottom of the page to request additional information.


Get in touch

To discuss your project, choose the service areas you’re interested in and simply complete the form. A member of our business development team will be in touch to find out more.